As a consumer seeking janitorial services, understanding how a cleaning company classifies its workers can impact the quality, reliability, and accountability of the service you receive. Many janitorial businesses employ a mix of workers, including both employees and independent contractors. However, misclassification can lead to service inconsistencies and potential liabilities. We want to ensure National Building Services’ customers receive the best experience by correctly classifying our workers.
What Does Employee vs. Independent Contractor Mean for You?
The IRS defines workers as either employees or independent contractors based on the level of control a company has over their work. As a client, this distinction can affect the consistency and professionalism of your janitorial service.
- Employees: National Building Services’ employees are fully trained, insured, and work under company supervision. They follow National Building Services’s procedures, ensuring a consistent and high-quality cleaning service tailored to your needs.
- Independent Contractors: Some companies hire independent contractors, who may work on their own schedules with their own supplies. While they can be skilled professionals, their level of accountability to the company and customers can vary.
Why This Matters for Your Business or Home
The classification of workers affects multiple aspects of your janitorial service experience:
- Quality Control – National Building Services’ employees receive regular training, follow standardized cleaning protocols, and adhere to our service standards. With independent contractors, you may not receive the same level of consistency.
- Liability & Insurance – Employees are covered by workers’ compensation and liability insurance. If a contractor is injured on your property and isn’t covered, it could pose legal risks to both them and you.
- Trust & Security – When a janitorial company hires employees, it ensures thorough background checks and consistent accountability. With independent contractors, vetting and reliability can be less certain.
- Availability & Reliability – Employees work under a structured schedule, making it easier to guarantee services when you need them. Contractors may have multiple clients and be less available.
How Our Company Ensures Compliance and Quality
At National Building Services, we prioritize proper worker classification to give National Building Services’ customers peace of mind. Here’s what sets us apart:
- We Only Hire Trained Employees: Our cleaning professionals undergo continuous training and adhere to industry best practices.
- Insurance & Compliance: We ensure all our employees are covered under workers’ compensation and liability policies.
- Consistent Service Delivery: You receive dependable, high-quality service from dedicated professionals who follow National Building Services’s strict cleaning standards.
- Customer-Centric Approach: Because our employees are part of National Building Services, they are committed to our values and customer satisfaction.
Final Thoughts
When choosing a janitorial service, understanding whether they use employees or independent contractors can make a significant difference in service quality, reliability, and accountability. Our company is committed to ensuring that all our staff members are properly classified as employees to provide you with the highest level of service, safety, and professionalism. If you have any questions about our practices, feel free to ask—we’re here to provide transparent, top-tier cleaning services you can trust.
